Wheelchair Safety

Our wheelchair user safety policy ensures that our passengers are transported in the safest possible manner by using appropriate Unwin clamps and 4 point webbing straps to restrain the manual or electric wheelchair. Our passengers who are wheelchair users are expected to wear 3 point portable seat belt systems provided. Wheelchair users who can transfer to a minibus seat are strongly encouraged to do so for safety reasons. Where there are more than 2 wheelchair users who cannot transfer to a seat in the minibus, we would expect the user group to provide an escort to ensure that the minibus can be evacuated safely in the event of a fire or accident. We do not unfortunately have any passenger assistants or escorts available.

Driver Availability

Where at all possible we encourage our member groups to nominate 1-2 drivers who will train to drive for your organisation.  We will provide free MiDAS training taking only 1 day of your time and giving a nationally recognised 4yr qualification in safe minibus driving. A small pool of volunteer drivers are available on request, but bookings cannot be guaranteed unless we have a voluntary driver willing to drive for your group